We tend to spend most of our time looking out to the industry and marketplace for the future trends and next opportunities. However, last week the staff at Rotronic UK spent some useful time reflecting on our recent history, current methods of working and how to develop ourselves for the future – whatever it maybe.
In the sessions, led by our in house project and change manager we were encouraged to explore our ideal future both personally and for the UK arm of Rotronic. Sessions were run for our service and calibration teams and separately for sales and admin teams. The sessions provided a useful opportunity to learn from each other and better understand the internal processes we all take for granted. As well as providing time to explore what the key issues are ad what we would like to see in the future.
Some clear areas were identified for the future but not so broad that we will be unable to tackle them and report back on progress in the coming weeks and months. Our change guru is now digesting the sessions and we will begin a 3 – 6 month period of putting into practice and reflecting on the new goals and actions we have collectively embraced.
As a small team in the UK working in within a complex field and highly diverse marketplaces it is important to maximise the internal knowledge and skills we have. In addition, we are all focused towards precision measurement and quality service; things that cannot be achieved without a consistent effort and shared values.
There is always room for improvement but hopefully we are remaining open-minded and have a positive drive for the future.
Some of the new ventures and changes will be important for our customers and partners… we will keep you posted!!
Dr. Jeremy Wingate